Frequently asked questions
What people ask often:
How can i send you my project files?
You can send your file with any cloud service you might have like: Dropbox, Googledrive, Onedrive etc. If you do not have one of these services, it is recommended to use the encrypted service called, Wetransfer (www.wetransfer.com), with this service you can send up to 2Gb for free. If you have a project that is more than 2Gb, it is okay to send multiple links
When you have the links, you can send an email to email@example.com
How can i prepare files for a stereo mastering?
For preparing your mix for a stereo mastering, here is a checklist:
Make sure to send a 24 bit wave file.
2. Make some headroom, have the highest peak in the track be around -3 to -6 dBFS.
3. Make sure that your track is not clipping or distorting.
4. If you have bus compression on your master bus, make sure to export a version with and without, for us to audition.
Please provide us with final title for the track, when sending us your mix for mastering. If you have chosen to get an mp3 conversion of your master‚ please also provide ISRC code and cover art.
When will I receive my master?
If you have booked a mastering session for one track, you can expect to receive a master within 1-4 days. If you several tracks booked for a mastering, expect to receive a master within 3-5 days.
How can i prepare files for a stem mastering?
For stem creation, here is a guide that explains exactly how to prepare the stems for a stem mastering
Guidelines for stem mastering
(to save this guideline on your harddrive, right-click and choose save link as…)
When you have all the stems, you can send a zipped file through one of the cloud services you prefer, and the link to firstname.lastname@example.org
How to pay:
All prices on Gain Studio services are including VAT. When project is completed (unless anything else is agreed), you will receive an invoice with all bank details, and in details what you have paid for. Invoices are to be paid within 7 work days.
What are your opening hours?
The studio is open for bookings and payments between 9am and 5pm (CEST), Monday to Friday.